Anti‑Corruption Hotline
GRI 205‑3
Our Anti‑Corruption Hotline serves as a key tool for identifying corruption violations or employee dishonesty. Applicants can remain anonymous – they do not have to provide personal data. All contact channels are available in the Anti‑Corruption section of Russian Railways’ website.
The hotline operates 24/7, accepting real‑time reports and answering machine messages. The Anti‑Corruption Centre, Russian Railways’ structural unit, is in charge of processing the incoming reports. Every quarter, we send summary information about received reports, review results, and response measures to our Deputy CEO for Corporate Security.
We received 500 hotline reports in 2024 – 32% more than the previous year. Nearly half (47%) contained information about alleged offences, including corruption. Following investigations, we confirmed 55 reports (23%). We recovered over RUB 22 m in damages, sent information on 22 reports to law enforcement agencies, and applied disciplinary action to 22 employees.
We use report content analysis to identify and mitigate corruption risks, sharing findings with heads of units for preventive measures.
In accordance with our Code of Business Ethics and Anti‑Corruption Policy, we ensure applicant confidentiality and protection from pressure or negative consequences.
Appeals and corruption reports are accepted through:
- virtual reception desk on the Company’s official website (Corruption to be chosen as the topic)
- e‑mail anticorruption@center.rzd.ru
- by mail at: 2/1 Novaya Basmannaya St., Bld. 1, Moscow 107174, Anti‑Corruption Centre of Russian Railways
- by phone at +7 (800) 775 65 66